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Quality Services You Really Want.

Truserves aggregates and channelize all consumer Service requests to brands without involving or altering their processes.
Our objective is to create transparency in the service business and leverage the platform for brands and Consumer benefit.

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Complaint Management

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Complaints

10

Resolved

10

Why Truserves Loved By The Consumers

 
Easy to Use

Hassle free complaint registration

Regular Checks

Protactive ways to ensure product life enhancement

Quick Response

Truserves team will ensure fastest resolution of complaint.

24X7 Support

Don’t wait for the Call center timings, Just click and register your complaint.

How It Works?
1.Register with us
2.Upload products
3.Claim your Complaint

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Frequently Asked Questions

Truserves is an integrated platform for all the consumer service needs.

Truserves offer a platform for consumers to get service for appliances by respective brands/companies. Register service complaints and escalate, purchase extended warranty, Accessories and spares.

Truserves app can be Downloaded from Google play store or IOS and enjoy the hassle free services by respective brands..

  1. Open the Truserves App.
  2. On the Home Screen click 'Raise complaint'
  3. Fill the product details
  4. Update the address
  5. Click 'Submit' - Your request will get notified

Truserves provides hassle free service complaints registration and timely resolutions.

Truserves & Brands gives assurance and warranty on repairs. we provide commitment in service deliveries as well as cashbacks on every service complaint registration.

Service matrix and TAT varies from brands to brands but maximum time any brand commits for resolution is not more than 72 Hours.

Brands escalation matrix is a very lengthy process and there is zero visibility on resolution and most of the brands doesn’t even share as where to escalate, hence the total escalations are not even .001% of total complaints registration. Truserves provides escalation matrix in case the service request doesn’t get resolved; the case will be escalated to top management of respective brands.

Extended warranty is the peace of mind for your product and you can use the product till the life of product without paying heavy cost of Out of warranty.

Truserves strictly follows the Data Privacy laws and does not indulge in data discrepancy.

No worries, If you have completed your complete profile with email id your details can be accessed and changes can be done through mail access.

No worries, if have the same mobile no. you can access with OTP.

Brands always give service assurance and genuine spares. Provides warranty for repairs and spares. Whereas the local service providers do use local spares and don’t take responsibility post repair. Truserves offers genuine service & spares from Brands.

Truserves offers extended warranties on discounted prices for every Brand.

Truserves helps consumers to compare the warranties/ Specification of multiple brands and service feedback and basis that you can choose among brands and products

Accessories will help enhance the product life, be a washing machine trolley/ stabiliser for refrigerator. Truserves will ensure the best suited accessories for your product.

Start using Truserves now

Truserves offer a single-window system for consumers to get service for appliances by respective brands/companies. Register complaints and escalate, purchase an extended warranty from brands. Customize offers to upgrade and plan a future purchase. Tuserves provides on-time resolution by the Brand service team.

Download the Now Mobile app for Apple iOS or Google Android from the Apple App Store or the Google Play store.

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